Wood Burner Sweep in Hailsham

For homes with wood burners, a regular chimney sweep isn’t just a good idea; its an essential safeguarding step to protect your home. Ignoring this essential maintenance can lead to dangerous blockages, creosote buildup, and even chimney fires.

For a recent Chimneasy client in Hailsham, the consequences of a neglected chimney became clear when their wood burner suddenly stopped functioning correctly. This case highlights how a swift response from Chimneasy prevented a potentially serious issue and restored the safe, efficient operation of their main heating source.

Diagnosing the Problem: A Serious Blockage Uncovered

When Ben arrived on-site, the source of the problem became clear. The customer had been struggling to light their wood burner, a common symptom of a clogged chimney. Upon inspecting the baffle plate inside the stove, the cause of the problem was clear. Ben discovered a thick layer of tar, creosote, and soot that had fully blocked the chimney liner. Accumulation of debris can happen quickly if the chimney isn’t maintained, especially in homes where wood burners are used frequently.

This kind of blockage doesn’t happen overnight, but it can build up surprisingly fast. Without regular sweeping, wood-burning systems accumulate layers of creosote and soot that can restrict airflow, reduce efficiency, and create hazardous conditions.

Resolving the Issue: Rotary Sweeping for a Clear Chimney

After showing the customer the extent of the blockage, Ben explained the risks posed by the creosote accumulation and soot. The ideal solution was thorough rotary sweeping of the chimney and carefully cleaning the wood burner itself. Using specialised tools, Chimneasy removed all debris, restoring the chimney to a clean state. This allowed the wood burner to work safely and efficiently once again.

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The Dangers of “Slumbering” a Wood Burner

While talking to the customer, I discovered he was “slumbering” his stove overnight. This is a practice where wood is loaded into the burner and the air controls are turned down almost completely to keep the fire smouldering overnight. While this might seem efficient, slumbering can cause incomplete combustion. The result? Sticky, flammable creosote accumulates at a rapid rate, increasing the likelihood of future blockages and even chimney fires.

Ben took the time to educate the customer about the risks of slumbering and offered best practices for safe wood-burning. He recommended avoiding slumbering and advised on using only seasoned logs with a moisture content below 20%. The customer appreciated the advice and was relieved that we caught the problem before it led to a chimney fire.

By the end of the visit, the customer had gained more than just a chimney clean. They had valuable insight into proper wood burner maintenance, allowing them to enjoy the warmth and peace of mind.

Why Routine Maintenance Matters

This case study highlights why annual chimney sweeps are crucial, particularly for customers relying on wood burners as their main heating source. Routine maintenance not only keeps your wood burner running efficiently but also protects your home and family by preventing dangerous blockages.

Don’t wait until problems arise; schedule your chimney sweep annually to ensure your safety and peace of mind. I am based in Heathfield but work throughout East Sussex as well as up to Tunbridge Wells in Kent. The towns I mainly work in are Hailsham, CrowboroughHailshamUckfieldMayfield and Hellingly.

Give Ben a call at 01435 408100 or email info@chimneasy.com to schedule your chimney sweep appointment today. We look forward to hearing from you.

  • More than just a sweep

    A lovely chap who ticked all of the boxes and didn’t take short cuts. If you want a sweep who is reliable, prompt, professional and efficient then Ben is your man.

    Alfred, Etchingham.

  • Woodburner Service and Sweep in Hailsham

    This Hailsham client had been using their wood burner consistently for six months, primarily burning coal. After noticing performance issues, they got in touch with me for their woodburner service and sweep
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